Our commercial property accounts are for landlords, letting agents, facilities and property managers, and business owners. We handle the response, documentation for each visit and itemised invoicing across the properties you manage.
Who a commercial account suits
An account suits anyone responsible for managed, trading or vacant property in London and the South East. That includes shops, offices, restaurants, warehouses, homes and void units.
We answer the phone 24 hours a day and attend at any hour, including nights, weekends and bank holidays.
We confirm coverage from the property postcode on the call. We also work out the arrival time and give you a clear, free quote before any work starts.
What the account covers
We respond to smashed windows, doors kicked in, damaged frames and locks, broken shopfront glass and burglary damage. We also secure vacant and void property for landlords, agents and asset managers.
The work can include emergency boarding up, door repairs after forced entry, burglary damage repairs and shopfront repairs. For shops and restaurants, we coordinate shopfront work around trading hours.
Boarding is the make-safe that leaves the property secure. Permanent repairs follow as the next stage.
What we need for an account
Have the postcode for each property ready. We use the postcode to confirm coverage.
For shopfront work at trading premises, we coordinate the work around trading hours.
Documentation and invoicing for every visit
For an insurance claim, we supply an itemised invoice with before and after photographs to support your paperwork. See our insurance information for the records we provide.
The checks behind the service
We have more than 10 years’ experience and over 850 verified reviews. That includes 9.93 out of 10 on Checkatrade from 231 reviews, 5 out of 5 on MyBuilder from 588 reviews, and 4.9 out of 5 on Yell from 36 ratings.
We are Checkatrade members, fully insured and DBS-checked. Our insurance certificate is available on request, and our work is health and safety compliant.
Our mobile van carries boarding stock and fixings. That equipment supports the physical response across London and the South East.
How to start a commercial property account
Call 020 4538 1390 to set up a commercial property account, or if damage needs attention now. Have the property postcodes ready so we can confirm coverage. You can also email info@propertyfirstresponse.co.uk or send photographs on WhatsApp.